Last updated: April 18, 2026

1. Overview

We provide digital services that require time, planning, and resource allocation.

By purchasing our services, you agree to this Refund Policy.

2. General Refund Policy

All payments made are non-refundable, except where explicitly stated in this policy.

This includes:

• Website design & development
• App and system development
• Setup fees and once-off services

3. Project-Based Services (Websites, Apps, Branding)

3.1 Before Work Begins

• If a project is cancelled before any work has started, a partial refund may be considered
• Any administrative or consultation fees may be deducted

3.2 After Work Has Started

• Once work has begun, no refunds will be issued
• This includes design drafts, development work, or any progress made

3.3 Completed Projects

• Once a project is completed and delivered, it is non-refundable

4. Subscription Services (Hosting, Maintenance, Systems)

4.1 Monthly Plans

• Monthly subscriptions are non-refundable once billed
• You may cancel at any time to avoid future charges

4.2 Annual Plans

• Annual subscriptions are non-refundable after activation
• In exceptional cases, partial refunds may be considered at our discretion

4.3 Cancellation

• Cancellation must be done before the next billing cycle
• No refunds will be issued for unused time

5. Domain Registrations

• Domain purchases and renewals are strictly non-refundable
• Once registered, domains cannot be reversed or cancelled

6. Third-Party Services

We are not responsible for refunds related to third-party services, including:

• Payment gateway fees (e.g., Paystack)
• Hosting providers
• External tools or integrations

7. Failed Payments or Chargebacks

• Unauthorized chargebacks may result in immediate suspension of services
• We reserve the right to recover any outstanding fees

8. Exceptions

Refunds may be considered in rare cases where:

• We are unable to deliver the agreed service
• A technical issue prevents service activation

All exceptions are handled at our sole discretion.

9. Contact Information

For any questions regarding these Terms, please contact:

Bizz Life Solutions
Email: neo@bizzlifesolutions.com
Phone/WhatsApp: (083) 200 6667
Website: bizzlifesolutions.com